Ssscales is Certified with Fed Ex to ship live animals. Alternative shipping methods may be arranged. Someone must be present to sign for the shipment. We personally guarantee live arrival even if the courier does not. If there is a problem with a snake that you have received from us, please contact us within 24 hours of receipt. Orders will only be shipped as weather permits and temps are above 40F and under 90F. Outside of these temps the health of the snake can be compromised during transit. In cases where the customer demands a shipping date when temperatures are outside of these guidelines, customer will take full responsibility. We only ship Monday, Tuesday and Wednesdays for the snakes best interest in transit time.
There is no box charge for any of our shipments. Heat & Cold packs are used when necessary and are free of charge. All prices include shipping & handling via Fed Ex Next Day Air to your door. Quantity discounts are available when possible. Payment in full is necessary before the snake will be shipped. We accept the following methods of payment: cashiers check, money order, and PayPal via the account firstname.lastname@example.org. We accept Visa, Master Card and Discover Card via PayPal as well. Please email us for mailing address if paying by check or money order.
Reservations are made on a “first come, first served” basis. To secure your purchase we must receive a 20% deposit on the price of the snake. Receipt of this deposit insures your reservation and your commitment to purchase the snake.
A 20% down payment is required to hold or lay away any snake. This 20% deposit is non-refundable and is required to remove the snake off the market and delete any advertisement we may have running. We will then continue to care for your snake until it is paid in full. You can send whatever amount within reason as scheduled, but the time line and amount should be agreed upon in advance of setting up the payment plan. When the account is paid in full, we will ship the snake/s. If after the maximum period set, final payment is not made, we reserve the right to refund any monies paid over and above the initial down payment amount, and to place the snake back for sale.
All snakes are guaranteed to be healthy, feeding and properly sexed. Live arrival is guaranteed. Our snakes are backed with a 24hr guarantee from the time of receipt. Please feel free to use this time check the snake, sex, etc. If you are not satisfied 100% please notify us within 24hrs of receiving your snake. We will gladly either replace it with an equal value snake or if replacement is not available at the time; refund your payment upon return of the original. All packages must be signed for by the customer or our guarantee is null and void.
The health and quality of our animals, along with your complete satisfaction is our #1 goal here at SSSCALES. We look forward to serving you and hopefully assist in placing that dream snake in your collection!
-Gerry & Geraldine Guerra